Best-in-Class
Reputation
Endeavor has earned a best-in-class reputation through the repeated successful deliveries of projects and services to its customers. Over the last twenty years, Endeavor Managed Services has grown steadily thanks to one thing: customer loyalty. Throughout those years, we have added new services, technologies, and personnel in support of the changing demands of our clients.
Selected Use Cases
Global Specialty Chemicals Business
A global specialty chemicals business was looking for a global Managed Services company who could act as Trusted Advisor to provide life cycle services (Plan, Architect, Integrate and Support) to support the their WAN and LAN infrastructure as seamless to the users.
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World’s Largest Database of Clinical Lab Results
The world’s largest database of clinical lab results was experiencing network bandwidth issues, was challenged with a complicated network provider ecosystem, and most of all, was experiencing uptime reliability issues. With over 4,700 domestic locations, a solution for these challenges was required.
Read MoreGlobal Specialty Chemicals Business Case Study
A global specialty chemicals business was looking for a global Managed Services company who could act as Trusted Advisor to provide life cycle services (Plan, Architect, Integrate and Support) to support the their WAN and LAN infrastructure as seamless to the users.
Here's how Endeavor Solved their problem:
Design
- Conducted Site Surveys
- High Level/Low Level Designs of Installation Services
- BOM design
- Creation of Installation guides
- Wireless Coverage and Heat Maps
- Asset Tagging
- Network Closet & End User Device Inventory
- Network Security-Checkpoint, Fortinet, Meraki
- Managed Take Over of existing networks
- LAN and Wireless Network Design
Install
- Staging and Configuration of CPE equipment
- Demarc Extensions
- CPE Installation
- Wireless Controllers/AP MTO
- Existing LAN equipment MTO
- Network Rack and Stack Equipment
- Structured Cabling
- Test and Turn-up
- De-Installation
monitoring & maintenance support
- Cloud-based and Premise-based LAN Monitoring
- Firewall and Security Monitoring and Alert Monitoring
- Tier1-4 Help Desk and TAC support
- Change Management
- Managed Security
- Infrastructure Management
- Disaster Recovery
- SLA tiers for 4 / 8 hour / Same Day/ Next Day MTTR Trouble Tickets
- Global Depots
- MACDS support
Database Case Study
The world’s largest database of clinical lab results was experiencing network bandwidth issues, was challenged with a complicated network provider ecosystem, and most of all, was experiencing uptime reliability issues. With over 4,700 domestic locations, a solution for these challenges was required.
Here's how Endeavor Solved their problem:
Broadband replacement for 4g LTE
- Replace existing BB service with 4GLTE and Cradlepoint service for Sm and Med (4753 Quest sites)
- Utilize Cradlepoint 850
- SOVA manages & supports Quest tech install of Cradlepoint device, to enable 4G LTE service
- SOVA provides Tier 2 support via enterprise help desk.
POTS replacement for one talk
- Replace POTs with One Talk service including IP desk phone.
- POC to replace main voice line functionality
- SOVA provides Tier 2 support via enterprise help desk
- SOVA manages & supports Quest tech install One Talk desk phone- with Verizon remote support
- SOVA to provide portal for remote set up, configuration, and management